Whether it's your account, payments, bonuses, or gaming — we're here to help. Find your question below.
Help Topics
Choose a topic from the categories below.
A detailed guide to creating a new account, resetting your password, identity verification, and security settings.
How to deposit and withdraw via bKash, Nagad, Rocket, and Upay — including limits and processing times.
Rules for claiming welcome bonuses, cashback, free spins, and referral rewards.
A guide to playing slots, Live Casino, sportsbook, and virtual games.
A step-by-step guide to downloading, installing, and troubleshooting the Android APK and iOS app.
Two-factor verification, suspicious login blocking, and account recovery procedures.
Get 24/7 live support in Bangla via chat, email, and Telegram.
A guide to using budget controls, session limits, and self-exclusion features.
Get Started
Joining bajivip takes just a few minutes. Follow the steps below to place your first bet quickly.
Go to the bajivip registration page and enter your active mobile number along with a strong password. Your password should be at least 8 characters long.
After registration, an OTP will be sent to your mobile number. Enter it in the designated field to verify your account. The OTP expires if not used within 5 minutes.
After logging in, add your name, date of birth, and payment method details. This helps speed up processing when you make a withdrawal.
Deposit a minimum of ৳200 via bKash, Nagad, or Rocket. Deposits are typically credited to your balance within 2 minutes.
Apply the promo code available on the promotions page during your first deposit and receive a 100% welcome bonus. The bonus is credited to your balance instantly.
You're all set to place bets on the Sportsbook, Live Casino, or any slots game. Good luck!
Financial Transactions
Bajivip supports all the most popular payment methods in Bangladesh. See the full details at a glance below.
Learn More
New users on online betting or casino platforms often get stuck on the basics — how to deposit, where to find bonuses, what to do if they forget their password. These are completely normal questions. bajivip's Help Center was built exactly for this, so you never have to look elsewhere for answers.
Our Help Center has eight main categories in total. Each one contains easy-to-follow guides written in plain language that any everyday mobile user can understand. We avoid technical jargon and keep things simple — because bajivip believes that real help means speaking to people in their own language.
Registration issues are the most common. Some users don't receive their OTP, others forget their password, and some end up creating duplicate accounts. Our automated recovery system handles all of these. On the login page, click the "Forgot Password" button and an OTP will be sent to your registered number — from there you can set a new password. The whole process takes no more than 2 minutes.
Most deposit issues come down to users exceeding the personal transaction limits on their mobile banking app. Before depositing at bajivip, check the daily limit on your bKash or Nagad app. Typically, a personal bKash account can send up to ৳25,000 per day. bajivip's maximum deposit limit is set within the bounds of these mobile banking limits.
A lot of users have questions about the withdrawal process. Withdrawing from bajivip is straightforward — log in to your account, go to the transactions page, select the withdrawal option, and enter the amount and payment number. For your first withdrawal, you may be asked to submit a photo of your National ID for identity verification — this is purely for security purposes. Once verified, future withdrawals go through without any extra steps.
Bonus questions are among the most common we receive. Getting a bonus is one thing — withdrawing it is another. Every bonus at bajivip comes with a wagering requirement. For example, the 100% welcome bonus typically requires a 15x wager. This means if you receive a ৳1,000 bonus, you'll need to place a total of ৳15,000 in bets before you can withdraw it. The full terms for each bonus are always clearly listed on the promotions page.
For users having trouble with the mobile app: Android users who download the APK will need to enable "Install from unknown sources" in their phone's settings before installing. iOS users can install directly from the App Store. If you can't find the app, bajivip is also fully accessible through a mobile browser — you won't miss out on any features.
Bajivip takes account security seriously. We will never ask for your password via email or SMS. If anyone claims to be from bajivip and asks for your password or OTP, it is a scam. Please report any suspicious contact like this to our support team and we'll act on it right away.
Bajivip is genuinely committed to responsible gaming. Playing should be fun — not stressful. If you feel like it's becoming a habit or your spending is getting out of hand, use our self-exclusion tool. From your account settings, you can pause your account yourself for 7 days, 30 days, or any duration you choose.
Contact Us
If the guide doesn't solve your issue, reach out to us directly. We're available 24/7.
Average response time is just 2 minutes. Talk to our support agents directly in Bangla.
For complex issues, send us an email. You'll typically receive a reply within 2 to 4 hours.
support@bajivip.click
Join our official Telegram channel to get live odds updates and promotions before anyone else.
FAQ
Bajivip uses industry-leading SSL encryption to protect user data. Your personal and financial information is never shared with third parties.
We want you to enjoy yourself responsibly. bajivip offers several tools to help you stay in control of your gaming.